❓ Foire aux questions (FAQ)

FAQ – Size

1. What types of watches do you offer?

We offer a selection of watches that combine elegance, precision, and durability. Our models are designed to suit every style, whether for casual, professional, or chic attire.

2. Are your watches guaranteed?

Yes, all our watches come with a 1-month warranty covering manufacturing defects. For more information, see our warranty policy or contact our customer service.

3. What are the delivery times?

Delivery typically takes between 6 and 23 days , depending on your location. Once your order has shipped, you will receive a tracking number to track its progress.

4. Can I return my watch if it doesn't suit me?

Yes, you have 30 days after receipt to return your watch, provided it is unworn, in perfect condition, and in its original packaging. See our return policy for more details.

5. What payment methods are accepted?

We accept several secure payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other online payment solutions depending on your country.

6. How do I maintain my watch?

To preserve your watch:

• Avoid prolonged exposure to water if it is not 100% waterproof.
• Clean the dial and strap with a soft cloth.
• Store it in its box when not in use to avoid scratches.

7. How to contact your customer service?

Our team is available to answer any questions or provide assistance. You can contact us via [your email/customer service] or directly through our contact form on the website.

If you have any further questions, please feel free to write to us. Grandeur is here to provide you with the best possible experience. ⏳✨